Cutting edge technology that takes the hassle out of managing complaints and disputes processes, from inception on your website through to resolution.
Immediations's integration with Whispli enables fully anonymised complaints to be made, and whisteblowing concerns may be raised in confidence.
Our triage team are efficient and effective, providing quick access to relevant information. Empathetic listeners at heart, drawing upon years of experience in mediation, arbitration and legal proceedings.
If appropriate, Immediation will commence the early facilitation process which prepares all parties for negotiation and details the conduct when proceeding with negotiations.
National, state and community sport organisations gain access Immediation's Panel of 140 online dispute resolution experts. Including panelists with many years of experience in community and high performance sports mediation.
A detailed, curated and iterated series of guidelines have been provisioned and adapted for various sporting organisation use cases. A quick guide is also provided for all relevant persons to quickly understand the scope of the service.
The protocol documentation includes (and is not limited to) the processes that are following within the service, including investigations, witness and respondent interviews and report analysis.