online mediation available now

A new age for dispute resolution.

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IMMEDIATION IN 30 seconds

What is Immediation?

Immediation is the world's most comprehensive online dispute resolution platform. A flexible alternative to court, powered by 90 'best in class' dispute resolution experts. Available online for the first time.

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Immediation is revolutionising the way disputes are resolved, using state-of-the-art technology.

Immediation offers parties transparency and certainty, with fixed fees that are proportional to the value of the dispute - which is a fraction of the cost of a court dispute.

30 day

OUTCOMES

Fixed

COST

Simplified

PROCESS

100%

ONLINE

Settle from anywhere

Resolve a dispute from the comfort of your own home or office using Immediation's video conferencing technology, custom-built for dispute resolution. Patent pending.

solves more than one problem

Used by a wide range of professionals

lawyers

Save your clients time and money whilst enjoying all the features and benefits of our state-of-the-art technology.

INDUSTRIES

Our online experts have technical expertise in areas such as construction, engineering, valuation, tax and telecommunications.

IN-house

Immediation can be used for in-house counsel to increase efficiencies and drive down the cost of dispute resolution.

Immediation's pilot clients

Leaders of innovation.

Download the free Immediation Information Pack

genuine feedback

Testimonials

"extremely efficient and cost effective"

I found Immediation's platform to be intuitive and high quality. I would recommend it as an extremely efficient and cost effective dispute resolution mechanism compared to a face to face mediation.

Justin Coss

Vice President, Association of Corporate Counsel Australia.

"A game changer!"

Immediation is awesome. It's an innovative and practical dispute resolution platform which provides an effective, quick and professional services to resolve a matter online. A game changer!

Theo Kapodistrias

Tasmanian Ambassador

"Immediation is a fantastic platform"

Immediation is a fantastic platform to shake up dispute resolution and show that disputes can be resolved more amicably and efficiently. Immediation has the potential to resolve commercial disputes, and to break down geographic and process driven barriers to achieving true time and cost efficient dispute resolution.

Lena Chapple

Legal Counsel at Thales

"innovation in the legal space"

Immediation is a rare and welcome innovation in the legal space - an externally focussed platform to assist in achieving a key business outcome: the effective resolution of disputes - rather than simply a tool for streamlining internal processes. The platform is easy to use and supports the parties to drill down into the key issues and resolve them promptly and efficiently.

Michael Tropea

General Counsel at AIA

"An Innovative and Client Centric Platform"

My client used Immediation as a claimant for a commercial matter across two states. Aside from the online mediation platform removing the geographical barrier, the user centric design and the professionalism of the mediator allowed for a time saving and amicable resolution of the dispute after the previous failed attempts to resolve via the more traditional means.

Colin Oi

Concisus Legal Pty Ltd

"A First of Its Kind"

As an experienced legal practitioner, I have yet to come across an online platform such as Immediation. The virtual conference room showcased the benefits of online dispute resolution and assisted my client resolve their long-standing dispute in good faith and a cost-effective manner.

Dragan Gasic

Founder & CEO of Judgeit

usage cases

Industry Examples

Immediation for insurance companies.

Immediation can be used for alternative dispute resolution in the insurance industry.This can include insurer-insurer disputes, for example where there is subrogation, insurer-reinsurer, insurer-insured or disputes between insurers as to the contribution payable by each under concurrent insurance policies.

Immediation for building & construction.

The Immediation team has significant experience in construction and project work, as well as litigation. We understand that when a dispute arises in a key project contract that is ongoing, property developers and project managers require access to fast, impartial dispute resolution techniques designed to keep the parties out of court. Ideally the specified mechanism would give you certainty as to cost, timeframe and process.

Accelerated Liquidation? Yes please.

Get the distressed company’s assets in earlier and benefit all stakeholders.  Insolvency roadblocks are eliminated with Immediation's streamlined process, enabling insolvency practitioners and lawyers fast and easy access to mediated solutions for preference claims, claims against directors and other recovery actions.

Immediation

General enquiries

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Frequently asked questions

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Here are a few answers to common questions. View the entire list of FAQ's here.

Can I use Immediation?

Yes anyone can use Immediation – individuals, consumers, in-house legal teams, businesses, companies, institutions and government departments, to name a few. All you need is a computer or a mobile telephone with camera function and access to the internet (note certain browsers are preferred). Our unique video conferencing tool enables you to settle your dispute online without having to leave your home or place of business.

What kind of disputes does Immediation resolve?

Pretty much anything commercial, business-related or government related, sometimes called ‘civil’ matters. We don’t deal with criminal matters or family law yet, although our family law offering is coming soon. Our expertise includes the following areas: Banking and finance laws. Common law and professional regulations. Corporate and commercial disputes. Employment, industrial relations and discrimination issues. Government and administrative laws. Intellectual property, information technology and media issues. Property, construction, environment, oil, gas and mining deals. Wills, estates and charities.

How quickly does Immediation work?

Our standard turnaround time is 30 days from the date that all parties have agreed to use Immediation and signed up to the process with the independent expert. Alternative disputes may take a little longer for some more complex services, such as arbitration. Immediation is also flexible, so parties may request more time.