Cutting edge technology that takes the hassle out of managing complaints and disputes processes, from inception on your website through to resolution.
Immediations's integration with Whispli enables fully anonymized complaints to be made, and whisteblowing concerns may be raised in confidence.
Our triage team are efficient and effective, providing quick access to relevant information. Empathetic listeners at heart, drawing upon years of experience in mediation, arbitration and legal proceedings.
If appropriate, Immediation will commence the early facilitation process which prepares all parties for negotiation and details the conduct when proceeding with negotiations.
With Immediation, your organization has access to the most comprehensive Global Panel of online dispute resolution experts. Including panelists with many years of experience in community and high performance sports mediation.
A detailed, curated and iterated set of guidelines are provisioned as a working template or adapted for various use cases. Guidelines also include a quick guide information pack as a user friendly alternative.
The protocol documentation includes (and is not limited to) the scope of the service, investigations, witness and respondent interviews and report analysis.