Dispute Resolution Centers
Case Manager seeks
Parties want
Neutrals look for
Management needs
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See how Immediation simplifies the Dispute Resolution Process
The only comprehensive arbitration solution.
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White labelled platform
The entire Immediation Platform is editable with your brand look & feel – colors, fonts, logos, terminology and various other representations.
Payment management
Platform provides ability to accept, hold and manage payments for neutrals or other charges.
Schedule management
Comprehensive scheduling tool offers view of all neutrals’ availability. Enables parties to book time as needed. Can be part of the enquiry process or separate.
Case Management
Single source of truth for the case; a central place to manage all tasks, view financial summary; locate, edit and tag documents and more. Workflow automation (a digital version of your current process) drives efficiency in case orchestration to ensure cases progress on track.
Panel Management
Centralized location for entire DRC panel of neutrals, including bios and experience. Enables easy audit and changes as needed.
Virtual Hearing
Role-based access – platform knows each party and their role – allowing them to view/interact only with the pieces & parties they are meant to. Neutral (or designated operator) controls, party management and security, main room recording option, evidence display, party and counsel rooms provided for easy collaboration with chat and whiteboards.
Reporting
Enterprise-wide reporting delivered either through the platform or via existing solutions such as Tableau and PowerBI.
Integrations
Immediation easily integrates with your existing technologies to provide a single, streamlined user interface, while driving efficiency in the overall process through the transfer of appropriate data to the other systems.
The most awarded
ODR Platform.
Product Brochure
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Enquiry management
Enquiries collected by the platform can be vetted prior to accepting the case. Conditional logic can be set to the intake workflow.
Payment management
Platform provides ability to accept, hold and manage payments for neutrals or other charges.
Schedule management
Offers view of neutral’s availability on the site and book time as needed. Can be part of the enquiry process or separate.
Case management
Single Source of Truth for the case; a central place to manage all cases and track workload. Record time (if desired) and generate invoices to be sent to appropriate parties. Integration with your accounting system/software for invoices, reconciliation, etc.
Experience management
Maintain ‘bio’ and experience/background, capture representative matters for use as part of bio or prospect presentation as demonstration of suitability for a particular matter.
Virtual mediation
Role-based access; platform knows each party and their role – allowing them to view/interact only with the pieces & parties they are meant to. Neutral (or designated operator) maintains control over parties and security. Main room recording (optional), evidence display, party and counsel rooms provided for easy collaboration with chat and whiteboards integrated.
Reporting
Matter reporting delivered either through the platform or via existing solutions such as Tableau and PowerBI.
Integrations
Immediation easily integrates with your existing technologies to provide a single, streamlined user interface, while driving efficiency in the overall process through the transfer of appropriate data to the other systems.