How to digitise your dispute resolution services.

Key takeaways will be data driven, qualitative insights from thousands of matters conducted on the Immediation platform. In addition to the subjective opinions of the esteemed panel, they will share some major successes, failures and learnings. Our aim is to gain genuine feedback on the state-of-play from our audience. This is a free one-time-only event. Seats are strictly limited to relevant industry leaders. Please submit your expression of interest below:


20th October, 2020


8:00AM (AEDT)


1-2 Hours



Reserve your seat here:

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Seats are completely free of charge. The webinar will be held on the Immediation Platform. Expressions of interest will be reviewed promptly and (if relevant) your seat will be reserved by an Immediation representative. Further correspondence will be sent via email.


Your hosts for this event.

Laura Keily  |  Founder
and Managing Director

Laura is an entrepreneur with a blue chip legal and business background as a top-tier corporate lawyer, company director, business adviser and in-house counsel for listed corporates. A qualified arbitrator, specialist in corporations law and complex commercial litigation, Laura’s technical expertise is recognised in her appointment to the Law Council of Australia’s Corporations and Competition and Consumer Law Committees. Laura was a finalist in the Women’s Agenda Leadership Awards and the Women in Law Awards.

Nick Northcott  |  Executive Director, Commercial

Nick Northcott is former KPMG, the Founder of Chrysalis Advisory, has experience as an MBA Lecturer, a Partner at multiple firms and shares more than 20 years of successful strategy & execution, innovation & commercialisation with the Immediation team. With diverse global experience, Nick has held roles in professional services, consulting, not for profit, government and research and innovation. Nick is also a Director and investor in a number of high growth early stage ventures and a trained mediator.

Michael Heron QC |  FORMER NZ Solicitor General

Broad legal experience in NZ, UK and Japan. Management experience as law firm partner and CEO of Crown Law. Governance experience through Board and Committee roles. Expertise in litigation, advocacy, government, health, sport, regulatory matters and media. Michael is a judicial officer for New Zealand Rugby and SANZAAR, he is National Commissioner for New Zealand Cricket and a member of the International Cricket Council Code of Conduct Commission and Disputes Resolution Committee.


Key discussion points.

What are dispute resolution best practices, and how do they translate into a digital world?

In what ways can technology be used to improve the quality of outcomes for participants?

What are the biggest pain-points when using Off The Shelf (OTS) technology solutions?

View the full list...

What are the privacy and security risks associated with OTS technology solutions?

What are the biggest pain-points when using off the shelf technology solutions?

How to overcome regulatory/legislative constraints?

Discuss current affairs to surface some of the themes/considerations.

How can specialised dispute resolution technology improve/augment access to justice?

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