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I'm a mediator

Created by lawyers
Immediation is the seamless, intuitive digital environment for handling complex legal interactions.
Premium legal toolkits
Includes tools judicial officers, neutral parties and lawyers need and expect to perform at their best - all in one place.
maximum security
End-to-end, cyber-security tested video, doc-encryption, GDPR compliant, sensitive to legal ethics and confidentiality.
CUSTOMISABLE
Configure your Immediation Platform experience, adapted to your organisation's use case, branding and workflows.

Welcome home

Digital solutions were slowly gathering pace when COVID accelerated a transformation, a revolution, in how mediations are conducted. Today, operating online is no longer an “option”.  It is an imperative. 

We know you may wrestle with a patchwork of online tools that were never designed for use in the resolution industry arena, let alone in complex mediation. We understand that mediation is one of the most specialised and sensitive legal interactions to occur online and is much harder to conduct online than a hearing.  Immediation feels like it was made for you to help resolve your cases – because it was. 

Immediation comes with all the fundamental tools you need to move your mediation practice online, ensure safety and security and optimise outcomes with all the information you need in one place. Immediation was designed to enable you to focus on getting the parties to resolution, without the technology getting in the way. 

Immediation for mediators.

We provide you with digital mediation suites that are truly secure and fit for purpose. 

Feel at home

Feel like you are back in a mediation suite, just online. Matter setup is already sorted, with matters organised into legal party groupings.  No need to organise complex breakout rooms; send email invitations or schedule anything; all the hard work is done for you.  

Advanced private rooms 

As a mediator, you control the proceeding as close as possible to real life, seamlessly moving legal party groupings in and out of pre-organised private rooms when required. The Platform organises the case into client-lawyer teams so there is no hard work to do; you can focus on getting the parties to resolution. 

Documents

You can view the position papers uploaded in advance without leaving our secure Platform.  During the mediation, if a party forgets a document, they can simply upload it and share it securely with their team, or with you.  

Do your best work online

Using Immediation, you maintain the control of the mediation that you require in order to maintain the trust of the parties and move them to a resolution outcome.  The Immediation Platform reduces the risk of embarrassing or inappropriate incidents that can undermine your authority and professionalism.  Who could forget the “cat filter” episode of 2020? Our Platform was designed to uphold respect for resolution proceedings and to empower mediators.  

Progress the issues without leaving

Using our whiteboard technology you can maintain your same practice standards, brainstorming resolution issues together, seeing edits from all parties without leaving the secure Platform. 

Error-free experience

Our tools will enable you to conduct complex multi-party mediation without a hitch.  Never again do you need to fear putting the wrong party into the wrong room, or incorrect sharing of information. 

Wrap up the case on the day

Enable the parties to co-draft and sign settlement agreements, including with templated agreements that come standard and built in enabling parties to focus just on the commercial resolution.  Ensure that your hard earned resolution is not unwound, by having the parties execute the agreement then and there with our customisable execution clauses. Fits perfectly within the United Nations Convention on International Settlement Agreements Resulting from Mediation.

Protect vulnerable participants

Using Immediation, you can help vulnerable participants and improve their experience, with documentary control and management of audio, video and chat coming as standard. 

Stand out from the crowd

Using our award-winning purpose-built mediation Platform, you can build your practice, expand your geographic reach and differentiate yourself from those using generic tools that were not built for purpose.

Built for today's changing world.

Mediation is highly specialised and requires certain tools, access controls and privacy. Video conferencing tools used today were not built with this in mind. Immediation wraps all your mediation requirements in one “plug and play” Platform ready and already performing across the globe.

How to engage with us?

Subscribe to the Core Platform today, complete with 30+ specialised tools.   Need more support? Try our Managed Service: customised 'white glove' matter hosting: more than “tech support” we offer legally-trained experts to setup and host proceedings in your Digital Mediation Suite, ensuring a smooth and streamlined experience.  You focus on the proceeding and not the IT. Our Managed Service can be billed as a client disbursement; talk to us about invoicing to law firms. 

Specialist suites. For dispute resolution environments with highly specific and technical needs, increase your functionality and capability by working with our legal innovation team to activate tools and processes that are made just for you.  Includes tailored offerings for ODR.  See our website or contact us to learn more.


Immediation solutions

Visit our solutions pages to explore the full list of features and benefits.
legal innovation experts

Let's talk about your requirements

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"I found Immediation's platform to be intuitive and high quality. I would recommend it as an extremely efficient and cost effective dispute resolution mechanism compared to a face to face mediation.".

Justin Coss

VICE PRESIDENT, ASSOCIATION OF CORPORATE COUNSEL AUSTRALIA.
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"Immediation is awesome. It's an innovative and practical dispute resolution platform which provides an effective, quick and professional service to resolve a matter online. A game changer!"

Theo Kapodistrias

TASMANIAN AMBASSADOR
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"Immediation is a rare and welcome innovation in the legal space - an externally focussed platform to assist in achieving a key business outcome: the effective resolution of disputes - rather than simply a tool for streamlining internal processes. The platform is easy to use and supports the parties to drill down into the key issues and resolve them promptly and efficiently."

Michael Tropea

GENERAL COUNSEL AT AIA
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"Immediation is a useful and innovative way to resolve disputes - it strikes the right balance between the impersonality of a teleconference and the stress of a formal hearing."

Corban Hicks

FORMER MISSION AUSTRALIA EMPLOYEE RELATIONS BUSINESS PARTNER
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"Immediation is a highly professional and cost-effective service that provides a very accessible resolution mechanism for appropriate cases"

Trudy Steedman

CHIEF COUNSEL, RIO TINTO
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