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Created by lawyers
Immediation is the seamless, intuitive digital environment for handling complex legal interactions.
Premium legal toolkits
Includes tools judicial officers, neutral parties and lawyers need and expect to perform at their best - all in one place.
maximum security
End-to-end, cyber-security tested video, doc-encryption, GDPR compliant, sensitive to legal ethics and confidentiality.
CUSTOMISABLE
Configure your Immediation Platform experience, adapted to your organisation's use case, branding and workflows.

Welcome home

Digital solutions were slowly gathering pace when COVID accelerated a transformation - a revolution - in how expert determinations are conducted. Today, operating online is no longer an “option”.  It is an imperative. 

We know you may wrestle with a patchwork of online tools that were never designed for use in the resolution industry, let alone in complex expert determination. Immediation feels like it was made for you to help manage your difficult cases – because it was.

Immediation comes with all the fundamental tools you need to move your determination practice online, ensure safety and security and optimise outcomes with all the information you need in one place. Immediation was designed to enable you to focus on the hearing, without the technology getting in the way. Manage complex expert conclaves with our seamless multi-party private room functionality, along with whiteboard and co-drafting tools to assist. 

Immediation for experts.

We provide you with digital legal environments that are truly secure and fit for purpose. 

Feel at home

Feel like you are back at home, just online. Matter setup is already sorted, with matters organised into legal party groupings.  No need to organise complex breakout rooms; send email invitations or schedule anything; all the hard work is done for you.  

Advanced private rooms 

As an expert if you need to have caucus sessions, you control the proceeding as close as possible to real life, seamlessly moving legal party groupings in and out of pre-organised private rooms when required. An expert panel can also meet easily in a sequestered private space.  The Platform organises the case into client-lawyer teams so there is no hard work to do; you can focus on the hearing.

Documents

Lawyers can upload the tribunal book in advance for viewing throughout the case, without leaving our secure platform.  During the hearing, if a party forgets a document, they can simply  upload it and share it securely with their team, or with you.  No more complex emails to manage. 

Do your best work online

Using Immediation, you maintain the control of the hearing.  The Immediation Platform reduces the risk of embarrassing or inappropriate incidents that can undermine your authority and professionalism.  Who could forget the “cat filter” episode of 2020? Our Platform was designed to uphold the respect for resolution proceedings and to empower experts to do their best work in an environment that mirrors physical expert determination.  

Error-free experience

Our tools will enable you to conduct complex multi-party expert determination without a hitch.  Never again do you need to fear putting the wrong party into the wrong room, or incorrect sharing of information. 

Efficient conferences 

Easily schedule and hold preliminary conferences or expert conclaves, where you can co-draft and issue preliminary orders or other documents on the spot.  

Complex multi-party cases

The Immediation Platform understands that cases can have more than one plaintiff or respondent, and manages this with ease. 

Built for today's changing world.

Expert determination is highly specialised and requires certain tools, access controls and privacy. Video conferencing tools used today were not built with this in mind. Immediation wraps all your expert determination requirements in one “plug and play” Platform ready and already performing across the globe.

How to engage with us?

Subscribe to the core platform today, complete with 30+ specialised tools.   Need more support? Try our Managed Service: customised 'white glove' matter hosting: more than “tech support” we offer legally-trained experts to setup and host proceedings in your Digital Legal Environment, ensuring a smooth and streamlined experience.  You focus on the proceeding and not the IT. Our Managed Service can be billed as a client disbursement; talk to us about invoicing to law firms. 

Specialist suites. For dispute resolution environments with highly specific and technical needs, increase your functionality and capability by working with our legal innovation team to activate tools and processes that are made just for you.  Includes tailored offerings for ODR.  See our website or contact us to learn more.


Immediation solutions

Visit our solutions pages to explore the full list of features and benefits.
legal innovation experts

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“I was involved as a Co-Mediator in a transnational dispute involving parties in the United States and New Zealand. For various reasons associated with the COVID-19 pandemic, it was always going to be a complex exercise for a mediation involving 15 participants (in three groups of parties) in different countries to be conducted easily. Although Immediation was contacted less than a week before the mediation was held, with excellent technical support my Co-Mediator (in the United States) and I were able to run a mediation over three days seamlessly. There were no technical issues with the Immediation Platform. I recommend the platform for any complex mediation of this type.”

- The Hon Paul Heath QC, Barrister, Arbitrator and Mediator. Former High Court judge of New Zealand

“Sport NZ is proud to have partnered with Immediation to establish the first system wide Sport and Recreation Complaints and Mediation Service in Aotearoa, New Zealand. The quality of their team, commitment to innovation and belief in partnership made Immediation NZ an obvious choice for this new and complex service that our sector has needed for so long.”

- Jennah Wootten, General Manager, Sport NZ

“I used Immediation for the first time in an international mediation involving parties in New Zealand and Texas. The platform is fabulous – everyone that used it agrees that the system works really well. It’s an objective and supportive space to mediate digitally, and the cost of the platform is minimal. I recommend Immediation for any digital mediation or hearing.”

- Law Firm Director

‘’Great Clerks who are really helpful, enhancements under way such as doc(ument) sharing and order creation are a big help. It's the closest that I can get to face to face.’’

- Senior Member, Victorian Civil & Administrative Tribunal (VCAT)

“In Federal Court, the mediation process is supported by secure Immediation video conferences, bringing together participants, who can share their screens, attach documents, and exchange shared or private chat messages. Private conference rooms enable Mediators to convene with parties for confidential discussions, and more broadly Immediation has supported conferences having dozens of participants.’’

- Federal Court of Australia, NSW Registry

"Immediation is awesome. It's an innovative and practical dispute resolution platform which provides an effective, quick and professional service to resolve a matter online. A game changer!"

- Theo Kapodistrias, Tasmanian Ambassador

"I found Immediation's platform to be intuitive and high quality. I would recommend it as an extremely efficient and cost effective dispute resolution mechanism compared to a face to face mediation."

- Justin Coss, Vice President, Association of Corporate Counsel of Australia

"Immediation is a rare and welcome innovation in the legal space - an externally focused platform to assist in achieving a key business outcome: the effective resolution of disputes - rather than simply a tool for streamlining internal processes. The platform is easy to use and supports the parties to drill down into the key issues and resolve them promptly and efficiently."

- Michael Tropea, General Counsel at AIA

"Immediation is a useful and innovative way to resolve disputes - it strikes the right balance between the impersonality of a teleconference and the stress of a formal hearing."

- Corban Hicks, Former Mission Australia Business Partner

"Immediation is a highly professional and cost-effective service that provides a very accessible resolution mechanism for appropriate cases."

- Trudy Steedman, Chief Counsel, Rio Tinto

"As a law firm partner, Immediation is a great solution for offering clients a cost-effective and quick alternative to traditional courtroom litigation. It is also an excellent digital tool for negotiating large commercial transaction deals.  The seamless technology and its intuitive design means that it is easy for anyone to use, no matter your background."

- Chloe Moorfoot, Partner, FAL Lawyers

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