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I work in human resources

Created by lawyers
Immediation is the seamless, intuitive digital environment for handling complex legal interactions.
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Includes tools judicial officers, neutral parties and lawyers need and expect to perform at their best - all in one place.
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Configure your Immediation Platform experience, adapted to your organisation's use case, branding and workflows.

Immediation for human resources  

Digital solutions were slowly gathering pace when COVID accelerated a transformation - a revolution - in the conduct of complaints and disputes. Today, operating online is no longer an “option”.  It is an imperative. We know you may wrestle with a patchwork of online tools that were never designed for use in the disputes arena, let alone in complex employee disputes where there are multiple human factors at play.

We also understand that your external legal budget, if you have one, can be better spent on more complex cases rather than every day. We want to help you resolve disputes in the most efficient way possible, at your desk and in your own time. 

Immediation feels like it was made for you to help manage your employment complaints and disputes – because it was.

Immediation comes with all the fundamental tools you need to move your HR disputes online, ensure safety and security and optimise outcomes with all the information you need in one place. 

We're here to help.

We provide you with dispute lifecycle management for HR matters in one secure Platform.  

Dispute lifecycle management

End-to-end complaint handling and dispute management systems for human resources managers.  Complaints can be received entirely anonymously if required. 

High volumes of disputes

If you have high volumes of disputes to manage, we can work with you to design dispute resolution workflows that reduce the cost and time in dealing with these cases.  

Minimise escalations

Using the Immediation Platform, the vulnerable parties in your organisation achieve a greater sense of an independent process and natural justice. Going through a seamless, restorative process can reduce anxiety in dealing with disputes and help you manage outcomes to achieve more resolutions without escalation. 

Stand out from the crowd

Brand our Platform with your logos and colours.  Present a professional image that upholds your brand in the best possible light and enhances your offering; making you a better place to work. 

Build with us

Our enterprise suites enable you to build complaints management and dispute intake workflows which blend seamlessly with our world class digital legal conferencing environments.  

Documents

You or your team can upload documents and evidence in advance for viewing, displaying and annotating throughout the case, without leaving our secure platform.  During the matter, if you forget a document or case, you can simply  upload it and share it securely with your team, or with the other side.  No more complex emails to manage during a disputes process. 

Easy settlements 

During a negotiation or mediation you can co-draft settlement agreements using our patent-pending “pass the pen” technology and have the agreement e-signed then and there.   Upload your standard precedents to our Platform so you can drag and drop and draft without leaving our secure Platform.

Built for today's changing world.

Using our ‘dispute lifecycle management’ , our workflow tools and analytics can assist you to manage complaints and dispute resolution more efficiently, cutting down the process, reducing external legal spend and achieving more resolutions.  

How to engage with us?

Subscribe to the Core Platform today, complete with 30+ specialised tools.   Panel service: To support your organisation we can offer fixed fee mediation and arbitration conducted wholly-online using our Panel of mediators and arbitrators in under 30 days.  Specialist suites. Add value to your company. Includes tailored offerings for human resources including dispute lifecycle management.  Contact us to learn more.


Immediation solutions

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"I found Immediation's platform to be intuitive and high quality. I would recommend it as an extremely efficient and cost effective dispute resolution mechanism compared to a face to face mediation.".

Justin Coss

VICE PRESIDENT, ASSOCIATION OF CORPORATE COUNSEL AUSTRALIA.
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"Immediation is awesome. It's an innovative and practical dispute resolution platform which provides an effective, quick and professional service to resolve a matter online. A game changer!"

Theo Kapodistrias

TASMANIAN AMBASSADOR
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"Immediation is a rare and welcome innovation in the legal space - an externally focussed platform to assist in achieving a key business outcome: the effective resolution of disputes - rather than simply a tool for streamlining internal processes. The platform is easy to use and supports the parties to drill down into the key issues and resolve them promptly and efficiently."

Michael Tropea

GENERAL COUNSEL AT AIA
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"Immediation is a useful and innovative way to resolve disputes - it strikes the right balance between the impersonality of a teleconference and the stress of a formal hearing."

Corban Hicks

FORMER MISSION AUSTRALIA EMPLOYEE RELATIONS BUSINESS PARTNER
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"Immediation is a highly professional and cost-effective service that provides a very accessible resolution mechanism for appropriate cases"

Trudy Steedman

CHIEF COUNSEL, RIO TINTO
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