Digital solutions were slowly gathering pace when COVID accelerated a transformation - a revolution - in the conduct of complaints and disputes. Today, operating online is no longer an “option”. It is an imperative. We know you may wrestle with a patchwork of online tools that were never designed for use in the disputes arena, let alone in complex employee disputes where there are multiple human factors at play.
We also understand that your external legal budget, if you have one, can be better spent on more complex cases rather than every day. We want to help you resolve disputes in the most efficient way possible, at your desk and in your own time.
Immediation feels like it was made for you to help manage your employment complaints and disputes – because it was.
Immediation comes with all the fundamental tools you need to move your HR disputes online, ensure safety and security and optimise outcomes with all the information you need in one place.
We provide you with dispute lifecycle management for HR matters in one secure Platform.
Dispute lifecycle management
End-to-end complaint handling and dispute management systems for human resources managers. Complaints can be received entirely anonymously if required.
High volumes of disputes
If you have high volumes of disputes to manage, we can work with you to design dispute resolution workflows that reduce the cost and time in dealing with these cases.
Using the Immediation Platform, the vulnerable parties in your organisation achieve a greater sense of an independent process and natural justice. Going through a seamless, restorative process can reduce anxiety in dealing with disputes and help you manage outcomes to achieve more resolutions without escalation.
Stand out from the crowd
Brand our Platform with your logos and colours. Present a professional image that upholds your brand in the best possible light and enhances your offering; making you a better place to work.
Build with us
Our enterprise suites enable you to build complaints management and dispute intake workflows which blend seamlessly with our world class digital legal conferencing environments.
You or your team can upload documents and evidence in advance for viewing, displaying and annotating throughout the case, without leaving our secure platform. During the matter, if you forget a document or case, you can simply upload it and share it securely with your team, or with the other side. No more complex emails to manage during a disputes process.
During a negotiation or mediation you can co-draft settlement agreements using our patent-pending “pass the pen” technology and have the agreement e-signed then and there. Upload your standard precedents to our Platform so you can drag and drop and draft without leaving our secure Platform.
Using our ‘dispute lifecycle management’ , our workflow tools and analytics can assist you to manage complaints and dispute resolution more efficiently, cutting down the process, reducing external legal spend and achieving more resolutions.
Subscribe to the Core Platform today, complete with 30+ specialised tools. Panel service: To support your organisation we can offer fixed fee mediation and arbitration conducted wholly-online using our Panel of mediators and arbitrators in under 30 days. Specialist suites. Add value to your company. Includes tailored offerings for human resources including dispute lifecycle management. Contact us to learn more.