Immediation for mediation centres

Digital solutions were slowly gathering pace when COVID accelerated a transformation - a revolution - in how mediation is handled. Today, operating online is no longer an “option”. It is an imperative. We understand that you need fit-for-purpose tools to help move your mediation centre through a process of digital transformation.

Immediation comes with all the fundamental tools you need to assist your mediation centre and Panel members to move online, ensure safety and security and optimise outcomes with all the information you need in one place.

We're here to help.

We provide you with integrated end-to-end solutions in one secure Platform, including tools for triage, data exchange, mediation and panel member management.

Take away the heavy administrative burden

Using our award-winning mediation Platform, your teams can manage mediations from end-to-end, from matter intake through to resolution, all on the one secure platform that is easy to use, secure, accessible and fast. Manage your panel from selection through to appointment, payment and beyond.

Battle tested

Our customised mediation systems are already in use by the Australian Federal Court and New Zealand Government.

Build with us

Our enterprise suites enable you to build data intake and exchange workflows which blend seamlessly with our world class digital legal conferencing environments.

Stand out from the crowd

Using your organization brand, colours, rules and precedents, we can give your mediation center the edge that it needs to stay on top in this new normal. Take advantage of the Singapore Mediation Convention and attract a larger case load.

Provide the best tech for your mediators

Your mediators will feel at home on a platform purpose-built for mediation. Immediation’s client-lawyer private room technology enables your mediators and participants to have the best mediation experience online. Allow your mediators to showcase their mediation talent not their IT skills. Attract the best talent to your Panel and then manage them with ease with cutting-edge technology.

Built for today's changing world.

Our mediation modules can be customised, to help you attract and manage more matters. Present a world-class solution entirely online.

How to engage with us?

Subscribe to the Core Platform today, complete with 30+ specialised tools. Brand our Platform with your logos and colours.

Specialist suites. Streamline and digitise your mediation centre, including our configurable mediation modules. Contact us to learn more.

Immediation solutions

Visit our solutions pages to explore the full list of features and benefits.

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“I was involved as a Co-Mediator in a transnational dispute involving parties in the United States and New Zealand. For various reasons associated with the COVID-19 pandemic, it was always going to be a complex exercise for a mediation involving 15 participants (in three groups of parties) in different countries to be conducted easily. Although Immediation was contacted less than a week before the mediation was held, with excellent technical support my Co-Mediator (in the United States) and I were able to run a mediation over three days seamlessly. There were no technical issues with the Immediation Platform. I recommend the platform for any complex mediation of this type.”

- The Hon Paul Heath QC, Barrister, Arbitrator and Mediator. Former High Court judge of New Zealand

“Sport NZ is proud to have partnered with Immediation to establish the first system wide Sport and Recreation Complaints and Mediation Service in Aotearoa, New Zealand. The quality of their team, commitment to innovation and belief in partnership made Immediation NZ an obvious choice for this new and complex service that our sector has needed for so long.”

- Jennah Wootten, General Manager, Sport NZ

“I used Immediation for the first time in an international mediation involving parties in New Zealand and Texas. The platform is fabulous – everyone that used it agrees that the system works really well. It’s an objective and supportive space to mediate digitally, and the cost of the platform is minimal. I recommend Immediation for any digital mediation or hearing.”

- Law Firm Director

‘’Great Clerks who are really helpful, enhancements under way such as doc(ument) sharing and order creation are a big help. It's the closest that I can get to face to face.’’

- Senior Member, Victorian Civil & Administrative Tribunal (VCAT)

“In Federal Court, the mediation process is supported by secure Immediation video conferences, bringing together participants, who can share their screens, attach documents, and exchange shared or private chat messages. Private conference rooms enable Mediators to convene with parties for confidential discussions, and more broadly Immediation has supported conferences having dozens of participants.’’

- Federal Court of Australia, NSW Registry

"Immediation is awesome. It's an innovative and practical dispute resolution platform which provides an effective, quick and professional service to resolve a matter online. A game changer!"

- Theo Kapodistrias, Tasmanian Ambassador

"I found Immediation's platform to be intuitive and high quality. I would recommend it as an extremely efficient and cost effective dispute resolution mechanism compared to a face to face mediation."

- Justin Coss, Vice President, Association of Corporate Counsel of Australia

"Immediation is a rare and welcome innovation in the legal space - an externally focused platform to assist in achieving a key business outcome: the effective resolution of disputes - rather than simply a tool for streamlining internal processes. The platform is easy to use and supports the parties to drill down into the key issues and resolve them promptly and efficiently."

- Michael Tropea, General Counsel at AIA

"Immediation is a useful and innovative way to resolve disputes - it strikes the right balance between the impersonality of a teleconference and the stress of a formal hearing."

- Corban Hicks, Former Mission Australia Business Partner

"Immediation is a highly professional and cost-effective service that provides a very accessible resolution mechanism for appropriate cases."

- Trudy Steedman, Chief Counsel, Rio Tinto

"As a law firm partner, Immediation is a great solution for offering clients a cost-effective and quick alternative to traditional courtroom litigation. It is also an excellent digital tool for negotiating large commercial transaction deals. The seamless technology and its intuitive design means that it is easy for anyone to use, no matter your background."

- Chloe Moorfoot, Partner, FAL Lawyers

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Immediation for mediation centres

We're here to help.

Built for today's changing world.

How to engage with us?

Immediation solutions

Let's talk about your requirements

Thank you!

- The Hon Paul Heath QC, Barrister, Arbitrator and Mediator. Former High Court judge of New Zealand

- Jennah Wootten, General Manager, Sport NZ

- Law Firm Director

- Senior Member, Victorian Civil & Administrative Tribunal (VCAT)

- Federal Court of Australia, NSW Registry

- Theo Kapodistrias, Tasmanian Ambassador

- Justin Coss, Vice President, Association of Corporate Counsel of Australia

- Michael Tropea, General Counsel at AIA

- Corban Hicks, Former Mission Australia Business Partner

- Trudy Steedman, Chief Counsel, Rio Tinto

- Chloe Moorfoot, Partner, FAL Lawyers

Discover sector specific benefits.

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